GENERAL
Hotel Stella Marina respects the right to privacy of every individual who visits our site or mobile site. This Privacy Policy explains how we use the personal information we collect about you and your rights to access and correct the personal information we hold about you.
WHAT PERSONAL INFORMATION DO WE COLLECT AND HOW WILL WE USE IT?
We may collect the following information about you:
Contact details including title, name, postal and email addresses, postcode, contact telephone numbers;
Business information, such as employer details;
Transaction information, including payment and booking and booking details;
Purchase history, including information on previous and future stays;
Demographic information;
Express preferences;
Customer communication preferences;
Opinion of the customer.
We may supplement the information you provide to us with information from trusted third parties (including travel agencies, distributors and directory rental companies) for the purposes outlined in this Privacy Policy.
In the event that you book accommodation for other people, we may ask you to provide the above information about them (e.g. we will usually ask for a person’s full name, residence, email address and nationality for each room you book for. for identification purposes). You should only provide us with information about other people if you have their permission to do so.
We may use your information for the following purposes:
Room administration and management;
Taxi reservations;
Processing operations;
Sending communications about our products and services that we believe may be of interest to you.
We may also send you information service communications (e.g. booking / booking confirmation). With your permission, we will keep you informed via e-mail about news and offers from the Hotel Stella Marina in San Teodoro;
Business, website and consumer analysis and reporting;
Correspondence between us, including if you use our “Contact” form.
SHARING YOUR PERSONAL INFORMATION WITH THIRD PARTIES
We may disclose your personal information (to the extent that this is in line with applicable local data protection laws) to:
A buyer in the event that we or any of our assets are acquired by a third party (as your information may be one of the assets being transferred);
and/or
Any third party where we are required by law to do so, or in order to enforce or protect any of our (or our customers’) rights, property or safety. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Where personal information is processed on our behalf by third parties (for example for the purpose of processing your room reservation), we take steps to keep your information secure.
COOKIES
Our digital channels use Cookies, which are small text files that contain small amounts of information that a website can send and store on your computer or device via your browser. Cookies can be used by us to provide you, for example, with personalized information from our website and to make it more intuitive.
For more details on cookies on our digital channels, please see our information “How we use cookies”.
By using our digital channels, you accept our Privacy Policy and Cookies and consent to the use of Cookies and similar technologies by us and our carefully selected third party partners as described in these policies. If you do not consent to this use, consult the “Cookie Management” section of your browser for details on how to change your browsing settings.
SAFETY
We at Hotel Stella Marina take the security of all personal information in our possession very seriously.
Where necessary, and in common with other websites and apps, we use Secure Sockets Layer (SSL) encryption to ensure that any personal information you provide to us is not visible to anyone else in transit between your computer and our servers. You can know when SSL is in use by the presence of a small “padlock” symbol in the status bar of your web browser.
Furthermore, our web servers are protected to prevent unauthorized users from accessing our databases. All of our servers are housed in a secure environment with high levels of physical security.
However, the transmission of information via the Internet is not completely secure. We cannot guarantee the security of your data transmitted to our site: any transmission is at your own risk. Once we receive your information, we will handle it in accordance with our usual practices.
Where you have chosen a password that allows you to access certain parts of our site, you are held directly responsible for the confidentiality of this password.
DIRECT MARKETING
We would like to keep you informed about news and offers from our hotel by email and / or other electronic means.
If you have consented (by flagging the appropriate options on the form at the reception) to receive such marketing communications, you can deactivate or change your marketing preferences at any time by contacting us via the “Contact” page of this site.
ACCESS AND MODIFICATION OF YOUR PERSONAL INFORMATION
We want to make sure your personal information is accurate and up to date. You can ask us to correct or remove any personal information that you believe is inaccurate by contacting us.
You also have the right to request a copy of the personal information we hold about you. To do so, contact us (We may apply a small charge for this service).
CHANGES TO OUR PRIVACY
We keep our Privacy Policy under regular review and will post any updates here.
DATA PROCESSING HOLDER
The data controller is CHLAMIS s.r.l. with headquarter in via Sardegna, 33 – 07052 – San Teodoro – SS – Sardinia – ITALY
CONTACT US
If you need further information or have questions about this Policy, please contact us through the “Contact” page of this site.
THANK YOU!